Return Policy

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unused, with all tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us at rfixm.1999@gmail.com. Please note that returns must be sent to the following address.

If your return is approved, we will provide you with a return shipping label along with instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.

If you have any questions regarding returns, feel free to contact us at rfixm.1999@gmail.com.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will evaluate the issue and work to resolve it as quickly as possible.

Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)

• Custom-made or personalized products

• Personal care and beauty products

• Hazardous materials, flammable liquids, or gases

Please contact us if you have questions about a specific item.

We also do not accept returns on sale items or gift cards.

Exchanges

The fastest way to get the item you want is to return the item you have. Once your return is approved, you can place a new order for the desired item separately.

European Union 14-Day Cooling-Off Period

If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

To qualify, the item must be in the same condition as when you received it: unused, with all tags attached, and in its original packaging. Proof of purchase is also required.

Refunds

We will notify you once we have received and inspected your return and let you know whether your refund has been approved.

If approved, your refund will be processed automatically to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at rfixm.1999@gmail.com.